Whilst it is our intention to adhere to the prices on our website we reserve the right to increase prices should the need arise. All prices shown are exclusive of VAT.
Carriage / Delivery
Carriage charges are dependent on item/s ordered and will be quoted prior to your order being processed. Please contact us for a quotation on delivery costs if required.
Our payment terms are 30 days from date of invoice. We reserve the right to withhold deliveries if your account is overdue, and to charge interest at 2.5% per month on the outstanding balance. Goods remain the property of the company until paid in full. Accounts can be paid in cash, by cheque (made payable to PETTITT SPORTS), or via BACS.
Receipt of Goods
We will endeavour to despatch orders as complete. Out of stock lines will be despatched as soon as possible thereafter.
Claims for shortages or goods damaged in transit must be made within 48 hours of receipt of goods. Please ensure that you check the number of parcels and condition of goods at the time of delivery.
When goods have been correctly supplied and delivered as ordered but are no longer required, returns will only be accepted with our prior agreement. Items for return must be in an unused and re-saleable condition upon receipt back to an agreed address. There will be a 15% handling charge deducted. Larger items, i.e. Football Goals, will be subject to a minimum handling charge of 20% plus the cost of return carriage.
Official Order Numbers
If you are required to quote an order number when purchasing, please ensure you include any prefix / suffix letters or numbers. Any order sent in as a Confirmation must be clearly marked as such to avoid duplication.
Made to Order Items
All ‘Made to Order’ items are non returnable.